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[Hair Concealer Powder] I got a reply from the dum match company..

23years ago
1,306

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I just.. If the match doesn't go through customs.. I asked if I could get a refund,
I got an answer in 20 minutes.. According to the content, you don't have to worry about a refund.
But we'll still have to clear the customs.. I'm worried!

This is my question.
===================================================================================
Hello.
My name is XXX that ordered Dermmatch yesterday.
By the way, I heard the bad news from a person who ordered the latest Dermmatch.
The bad news was that do not pass Dermmatch in South Korea customhouse justly.
Reason is that entry permission did not occur.

So, is going to express one favor.

If I would fail to clear customs here and return them to you. Could you please
refund the money to me?
It will be appreciated if you would reply as soon as possible.
Thank you for your time and cooperation.

Best regards,

This is the answer from Dummatch.
======================================================================================
Dear xxx,
Please let us know if you have any problems receiving your order. We will get the product to you or we will refund your money. Thank you.
help@dermatch.com
http://www.dermatch.com
Help By Phone:
M-F, 8am-5pm Eastern Time
(800) 826-2824 (US&Canada)
(941) 408-9225 (International)

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