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He's using KT's internet
More than 3 years from March 2019 (with re-contract extension)
I used Giga Internet
If the internet speed is good, it's 480 megabytes and it's almost 300 to 480 megabytes
The internet speed was so bad that I tried to change the LAN to an expensive one, but it didn't work
I've been using it for three years. One day, the Giga Genie machine? is out of order
I applied for as and received as, but the driver asked me why the internet is so slow
as it turns out
I paid pricing plan for more than three years, but the Internet used 500 megabytes of Internet.
The driver said he needed to change something, so he just went back
I called kt and complained right away
KT also recognized it
It's inevitable, because the employee said that, I guess I had to admit it
A day or two later, KT called a conductor
"I'm going to fix it. Let's talk about the next reward"
I haven't heard from you since
The angry person called and asked what he was doing
Still, he said, "I'll pass it on and get you in touch," and he didn't hear from me
I couldn't stand it, so I complained again today (30th), and I came in a hurry to get a repairman
The problem is, the repairman was completely unaware of the postwar situation
When I talked about what had happened, the repairman called me here and there and said
"If I leave it like this, I don't think I can even get it repaired, let alone compensated." This happens all the time. From our point of view, it's hard because the superiors don't answer. Even if customers are having a hard time, they should make it public. I have no choice but to get compensation on my own."
He said..
Then, the direct number of the deputy manager who talked about the reward was handed over to him because he couldn't beat his own torch
After that, the repairman eventually went back without any repairs
I called the deputy director right away
Of course he didn't answer
I kept calling and they just hung up...
If you're so angry, call 100 times
I protested hard
I have two or three hours after that Someone called me and said, "It's annoying to know if it's a equipment driver."
"That. It's been delayed a bit. I'm sorry for the inconvenience." And I'll just hang up
I rushed in and asked what it was
The equipment driver said it in a reluctant voice
"It'll be fixed by this Friday."
So what's the reward?!When I asked
He said it wasn't my official title and said he'd deliver it to you for consultation.
As expected, I didn't hear from anyone
Since he lives in his new city and is moving soon, KT is aware of this and is delaying the repair schedule
I'm stressed out about how to compensate for this
a three-line summary
1. I've been paying for nearly 4 years for Giga Internet, but I actually use 500 megabytes of Internet
2. He said he'd repair it first and then discuss compensation
3. He didn't come to repair part of it because he knew he was moving out soon
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