It's been a year, but laryngopharyngeal laryngitis

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I had laryngeal hair loss, so Apgujeong Mo Plastic Surgery Department gave me a hair transplant in my laryngeal a year ago
I received 3,000 hats for 4 million won.
When I consulted with a doctor at the time of surgery, he said that it was permanent and that the incidence rate was more than 96%.
It was my first surgery, so I had to trust the doctor and expect the place where my head was not going to be filled
After the surgery, he said his hair started coming out from 2 months, so I called him because he didn't have hair even after 6 months
He changed his words after a year
Even though a year has passed, there is no hair on the back of the head and the surgical scars look clear.
If you just tell me to wait when I call you, I can't meet the director because he's undergoing surgery.
I'm thinking about getting a refund and even filing a lawsuit. I'm under so much stress that I have depression and social phobia
It's just grim. Can you treat a patient like this, let alone fail in surgery? In a hospital like this, you pay a lot of money
It's so hard for me to think that I had surgery. Is there a way to take this hospital action of knowing the patient is ridiculous and saying that all you need is money? Please reply.