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They told me to apply for medical dispute settlement, but the hospital didn't participate

K38508685882412260830 · 2026-06-18T10:06:34+09:00

Hello I received a noncutter Hair Transplant 3000 hairs on the hairline 1000 hairs on the top of the head 92 million won at the clinic in Sinsa Station around the end of January 2025 More than a year has passed since the operation but the expected density has not come out and she has been treated for repeated folliculitis since the operation Ive heard a lot that the transplant site is visible and the results are not good I visited the hospital several times to raise the issue of the results but the answers came back were 85 of incidence inflammation is individual difference As a patient I was raising questions about the outcome of the surgery but the hospital repeated the explanation that my management status was to blame rather than the outcome The general manager told me to file a refund with the Medical Dispute Mediation Arbitration Board first because I couldnt get a refund The hospital will send a proof of contents and seek a solution through a medical compensation mutual aid association or mediation arbitration The hospital first proposed compensation through a mutual aid association and generally said it was around 2 million won Considering the outcome of the surgery and the pain experienced for more than a year after paying 92 million won we believe it is an amount that is difficult to accept I applied for medical dispute mediation because I thought it was right to confirm the facts through an objective institution Secure medical records receive medical treatment at university hospitals and prepare for months However the hospital did not agree to the mediation process and the case was eventually dismissed I didnt apply for dispute settlement unilaterally because the patient was frustrated and the hospital first talked about medical dispute settlement so I trusted the procedure and proceeded but when the procedure began the hospital didnt participate I understand that medical dispute mediation is a system that checks each others positions in neutral institutions and finds solutions regardless of who is right or wrong If the hospital thought there was no problem with its treatment shouldnt it be enough to explain in the mediation process From the patients point of view I felt quite frustrated to see the hospital which informed me to apply for dispute mediation not participating in mediation Even if the responsibility for the outcome of the surgery was separate I thought it would at least show a willingness to check and explain the problem together What Ive felt through this is that preoperative counseling and postcare which we talk about in ads and the response when a real problem occurs can be completely different If there are people like me who are contemplating medical dispute mediation I hope you can refer to it I keep all the relevant data and medical records so now I need to review the response through legal counsel If anyone has had a similar experience to me please advise

5days ago

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They told me to apply for medical dispute settlement, but the hospital didn't participate

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