Gangnam hairline hair transplant failed in the second year..We are preparing for legal action. Read and help!

Hello, I'm a woman in her 20s.
I've been preparing to post a case of hairline failure for a few months, but now I'm posting it because of my work..
The writing is long. I ask for your understanding.

In February 2012, I had a hairline hair transplant at a plastic surgery clinic in Gangnam.  (Cutting type / 4500 cap / hair implanter)
A lot of people say that things that I planted fall out and grow back in the next two to three months after the surgery, but I hardly fall out and grow back.. You said you don't have to mind that, so I waited. The problem is that from then on, the hair transplants are getting more and more curly.. I was nervous. But you said let's wait, so I thought let's wait for now.

And I visited the hospital around September 2012.  But the director who operated on me did not get it, but it was another director.  I consulted with curls and follicles and the newcomer said let's wait a little longer. The longer I waited, the more severe the curls became.  Well, the doctor who operated on me knew, so I couldn't help it..
And I thought we'd wait a year.. Curly gets too much, and it's obviously.. It was a failure.
As you can see from the picture..
Dependable and too much of a difference from traditional hair, the unnaturalness of a doll head planted, the direction of unruly hair, severe pig hair curls.. The biggest shock, pigmentation scar on the transplant site.. I'm dying and pigmented, so reoperation is inevitable...

When I meet people after work, my eyes go to my hairline... My confidence is gone.. Sometimes.
My acquaintances sometimes asked me if I planted my hair...
I waited patiently because I had to wait at least 10 months to a year for hair transplantation to know the progress.

I thought about it and went to a hospital specializing in reoperation and got counseling..
Everyone's surprised..They responded to why they made a woman's face like this.
I was so upset by the more serious reaction than I expected, so I sat down and cried. I kept asking what to do with my life and crying..ㅜ
After consultation, I decided to shave my hair because I couldn't live with it, so I did. I've experienced hell even though I've been shaving my hair 3 times.. I've had at least two re-surgery sessions.. The cost is.. The estimated cost of more than 20 million won came out.
At that time, there was no time to resent the hospital for operating on me.  I don't want others to know and I'll figure it out on my own..I thought about it.
However, I shouldn't be responsible for this and take responsibility alone while having a painful time with hair removal. It's so unfair. So two months ago, I went to the hospital where I operated because I wanted to see an agreement.  The CEO didn't consult with me while walking around, and the counselors at the desk dealt with me.
 "Why did you get your hair removed?" "What's the problem?" There was no doctor who operated on me, so I couldn't consult him because he didn't know my situation
 I made him go back. It was like a pear.  You said you don't have a doctor in charge, but you took a picture of my hairline..
I'll be able to get in touch with the doctor who did the surgery soon..  It was a nuance that they had nothing to do.
I don't even want to be in contact with the doctor.
 You want to hold the hospital accountable and ask for medical expenses..  I came back that day because I couldn't communicate.
Why do you have to take legal action when you're so tired.. I felt this lethargy..

I'm posting because I want to ask for the help of members who were affected in this way among DaMo members.
Please do it with all your heart! Like taking legal action..Anyone who knows or is interested.. Let's ask for help!
(I'm sorry if you're asking about the name of the hospital, but it's hard to reveal it quicklyㅜ))

Thank you for reading the long article.  Right now, I'm trying to figure out legal action as much as I can..
I don't know if this is right..I don't know what to do.. My goal is to get as much treatment money as possible..
Any help would be appreciated...!