The post by jisung43 on the Milan bulletin board
I'm moving in to see if it can help...
If it's a problem, I'll do it myself..
============================================
I took a moment to listen to the branch manager's explanation.
Overall, it was delivered to the branch with the same content.
1. Jill) Why are the wigs so thick?
A) The wig is made of 0.03m, but the strength is weak, so re-coating the coating
Sometimes, the back of the head goes up to 2mm
If you don't deal with it, your hair will fall out quickly and you'll live a year
Can't.
2. Jill)So how is the recall done?
A)If the customer wants, we will recall it, but make it 0.03m
So, it doesn't last long, and long hair gets coated
My head is out of breath because I don't do it, so the style doesn't come out.
3. Jill)What are the other measures?
A) If you don't get a recall, you can give us 6 months of free warranty,
You can choose a six-month beauty service.
However, if you are wearing two, it is 6 months, 3 months each.
4. Jill)I heard that your scalp doesn't sweat...
A)The air is on the scalp side by showing a demonstration of turning it upside down and pouring it out
It can't help but work. The hole can be blocked by the waste
Every two days, flip it upside down so that the hole can be pierced
Just do it.
I came back after hearing the explanation.
I'm like, no, what choice do you think is right?!
Wouldn't it be low to collect opinions. 0.03m is the so-called low quality
Do I need to get this as they offer recall service?
Is this what you heard at the branch really a common guideline?
First of all, please give me a sincere answer from Milan.
And the cost of repair due to hair loss is as it is
I don't know if it's going to last...
I'm sure there are a lot of people who need to be customers for the rest of their lives
Even if the cost of beauty care is too much, the cost of after-sales service is too burdensome, but policy cuts should be heard this time
It's same.
If you have anything you're talking about at each point, like me, you'll post things, but if you lack Milan's position and procedures, you'll be able to quickly clear up what's lacking
Tell us what steps you're going to take in the future
If you give it to me, wouldn't there be a better future? For your information, I get recommendations
It was my first time meeting and I made a customer of Milan by recommending my superiors.
Please remember that a trustworthy company can take root in Milan
Once again, please answer sincerely, and other customers will respond to the questions and answers above
I would also like to ask you what kind of decision it is right to make.
I can't solve it with my head.
Comments