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[Custom Wig Questions] How do I complain about wig products I haven't received in 5 months?

6years ago
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I came down to Jeju Island from Seoul and received care for a few months at a company that specializes in wigs.

Then it came time to do a new product, so I ordered two in early January of this year!

Then, a month later, even if the product I received sweeps my hair slightly, dozens of strands will fall out and I'll exchange itTherefore, the product I received a month later was also replaced with dozens of strands!

After about three failed attempts, I got angry and asked what happened, and he said he would refund meㅡㅡ

I've been wearing a hat all the time for 5 months, and during that time, I don't know what I'm going to be... If I refund it, I'm done losing, but if I go to another company and apply again, I have to wait another month...

How can I fix my habitI'm so angry!